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Written by Management
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Monday, 25 August 2008 17:00 |
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All returned products must have a Return Merchandise Authorization Number(RMA#). Products that are returned without an RMA# will NOT be credited to your account.
The return Process:
- Contact BigApplePackaging.com within 10 days of receipt of product and request an RMA# for either credit or exchange. To request credit, the RMA# must be issued within 10 days of original invoice date.
- All packages must be sent to BigApplePackaging.com double boxed via prepaid freight with a copy of the invoice.
- All merchandise must be returned in original packaging in resalable condition, including all parts, accessories and manuals.
- Returned merchandise which is found to be without defect will be subject to a processing fee of up to 30% of the purchase price
- Shipping fees are non-refundable.
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Last Updated on Monday, 20 September 2010 17:24 |
